!
From 3 April 2023, most TransitLink Ticket Offices will no longer be accepting cash payment for the settlement of penalty fee. Please make payment via the TL SimplyGo app. For more information, please refer to https://bit.ly/penaltyfee_faq2023. Thank you.

Introduction

Besides transit-related services, immediate replacements for lost, damaged or faulty concession cards can be obtained at any Concession Card Replacement Office.

Admiralty MRT Station

Operating Hours

Weekdays, Sat, Sun: 10 am - 6 pm
PH: Closed

Ang Mo Kio Bus Interchange

Operating Hours

Weekdays, Sat, Sun: 10 am - 6 pm
PH: Closed

*TransitLink Kiosk located nearby

Bukit Panjang MRT Station

Operating Hours

Weekdays, Sat, Sun: 10 am - 6 pm
PH: Closed

Closed for Meal Break:

Daily: 2 pm - 3 pm

*e-Lobby located nearby

Hougang Bus Interchange

Operating Hours

Weekdays, Sat, Sun: 10 am - 6 pm
PH: Closed

*TransitLink Kiosk located nearby

Somerset MRT Station

Operating Hours

Weekdays, Sat, Sun: 10 am - 6 pm
PH: Closed

Closed for Meal Break:

Daily: 2 pm - 3 pm

Tampines Bus Interchange

Operating Hours

Weekdays, Sat, Sun: 10 am - 6 pm
PH: Closed

*TransitLink Kiosk located nearby

You can also apply for Lost Card Replacement Online or
Via TL SimplyGo app:

Download TL SimplyGo app here:
Apple App Store | Google Play Store