!
The Land Transport Authority (LTA) will be extending the existing adult CBT system, to operate in parallel with the SimplyGo system.
The following groups/cards are eligible for a free CBT card:
- EZ-Link cards that were converted to SimplyGo between 9 and 22 January 2024;
- SimplyGo EZ-Link cards that were bought between 9 and 22 January 2024;
- All eligible SimplyGo Concession cards converted or issued on or before 22 January 2024;
- All who have purchased a NETS Prepaid Card between 9 and 22 January 2024.

Contact Details:

Address:

9 Maxwell Road #03-02
Annexe A, MND Complex
Singapore 069112

Hotline:

1800-2255 663

+65 6883 5048 (Call from Overseas)

(8 am - 6 pm daily, closed on public holidays)

Main Number:

Tel:+65 6236 6666

(8:30 am - 6:00 pm daily, closed on public holidays)

Fax: +65 6222 0220

We reserve the right not to entertain callers who use abusive language against any of our employees.

Useful Contacts:

For information or feedback on EZ-Link cards:

EZ-Link

Hotline: 6496 8300

Email: customerservice@ezlink.com.sg

For information or feedback on NETS FlashPay cards:

NETS

Hotline: 6274 1212

Email: info@nets.com.sg

For information or feedback on SBS Transit bus and train services:

SBS Transit

Hotline: 1800-287 2727

Email: customercare@sbstransit.com.sg

For information or feedback on SMRT bus and train services:

SMRT

Hotline: 1800-336 8900

Email: customer_relations@smrt.com.sg

For information or feedback on Tower Transit bus services:

Tower Transit

Hotline: 1800-248 0950

Email: feedback@towertransit.sg

For information or feedback on Go-Ahead Singapore bus services:

Go-Ahead Singapore

Hotline: 1800-812 6469

Email: enquiries@go-aheadsingapore.com

For information or feedback on other transport matters:

Land Transport Authority

Hotline: 1800-225 5582

Website: www.lta.gov.sg/feedback