Card Exchange for SimplyGo EZ-Link and Concession Cardholders

As announced by Transport Minister Chee Hong Tat, the Land Transport Authority (LTA) will be extending the existing adult card-based ticketing (CBT) system, to operate in parallel with the SimplyGo system. The extension will continue to give adult commuters the option of using the EZ-Link and NETS FlashPay cards or their SimplyGo-compatible cards on public transport.

2        Adult commuters who have purchased SimplyGo EZ-Link cards or converted their EZ-Link cards to SimplyGo between 9 and 22 January 2024 (inclusive), will have the option to exchange their cards to a CBT EZ-Link card free of charge, if they wish to do so.

3        Concession cardholders who obtained a SimplyGo-compatible card or converted their cards to SimplyGo on or before 22 January will also have the option to exchange their card to a CBT Concession card free of charge, if they do not wish to continue using their SimplyGo cards. This includes seniors, students, Workfare Transport Concession cardholders, and persons with disabilities.

4        We seek commuters’ understanding that we require some time to prepare our operations for the card exchange, to minimise inconvenience to commuters. Details will be available by end February.

5        Meanwhile, we will continue to enhance SimplyGo to provide a better user experience.

Issued by LTA