Ever evolving with Singapore's Public Transport landscape
Since our incorporation in 1987, we have evolved along with Singapore’s public transport system. Among our milestones include the introduction of magnetic farecards, the conversion to a contactless payment system, the implementation of distance-based fares and the development of mobile applications. We will continue to provide innovative and integrated services and solutions to connect our diverse partners and customers.
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- TransitLink begins operations
- Introduces the magnetic farecard as part of the launch of the Integrated Ticketing System
- Participates in the First Network Rationalisation Exercise, educating the public on the new MRT network
- Launches the first Add Value Machine
- Introduces the TransitLink Guide, a comprehensive pocket-sized public transport guide for easy journey planning
- Launches the first SEA Games Commemorative Farecard
- Introduces the GIRO Farecard
- Launches the first scented TransitLink Farecard
- Launches the first mirror-finish TransitLink Farecard
- Facilitates the changeover of the GIRO Farecard to the Contactless Sony Smart Card with the launch of the Enhanced Integrated Fares System
- Implements the Bus Services Poster
- Adopts the Symphony for e-Payment System
- Redefines our role as a Transit Acquirer
- Conducts the CEPAS Card Mass Replacement Exercise at the TransitLink Ticket Offices
- Revamps the Bus Services Poster
- Becomes a fully-owned subsidiary of the Land Transport Authority
- Rebrands our TransitLink logo
- Introduces our first moblie app How2Go Journey Planner
- Launches the Public Transport e-Voucher System
- Launches e-Services on the TransitLink Website
- Collaborates with EZ-Link and Sentosa to introduce the Singapore Tourist Pass
- Introduces the TransitLink Mobile Services app
- Launches the enhanced Add Value Machine
- Administers the new and enhanced concession schemes
- Conducts the Senior Citizen Concession Card Mass Replacement Exercise
- Manages the 2014 Public Transport Voucher redemption exercise
- Introduces contactless credit card payment at TransitLink Ticket Offices
- Manages the 2015 Public Transport Voucher redemption exercise
- Launches the first TransitLink Kiosk
- Launches the PAssion Silver Concession Card
- Launches the e-Payment Initiative to accept credit/debit cards at General Ticketing Machines for top-ups
- Appointed by the Land Transport Authority as the Shared Services Manager & Data Centre Operator
- Launches the first TransitLink e-Lobby at Bukit Panjang Integrated Transport Hub
- Launches the first TransitLink Ticketing Service Centre at Choa Chu Kang Bus Interchange
- Launches Singapore Tourist Pass Kiosks at the Changi Airport MRT station
- Manages the 2018 Public Transport Voucher redemption exercise
- Launches the SimplyGo Initiative with the Land Transport Authority (LTA)
- Rebrands the TransitLink Mobile Services app to TL SimplyGo app
- Appointed as the Ticket Service Provider
- Appointed by LTA to provide customer service support for the Assisted Service Kiosk
- Manages the 2019 Public Transport Voucher redemption exercise
- Launches the Travel Smart Journeys initiative with the Land Transport Authority to distribute peak hour travel demand
- Refreshes our TransitLink corporate website
- Launches AskAddy chatbot, TransitLink’s virtual assistant in conjunction with the revamped corporate website to enhance user experience
- Participates in the SimplyGo Concession Cards Pilot and SimplyGo EZ-Link cards launch
- Launches SimplyGo Referral Scheme campaign to encourage commuters to adopt SimplyGo
- Launches the “Unleash the Gates” campaign with Mastercard to encourage the usage of contactless bank cards for transit
- Manages the 2021 Public Transport Voucher redemption exercise
- Launches the Visa x TL SimplyGo app marketing campaign
- Revamps the TL SimplyGo app and TransitLink SimplyGo Portal
- Opening of the new Ticketing Service Centre at the newly opened Maxwell MRT station
- “Unleash the Gates” campaign gains 10 accolades in the Marketing Excellence Awards 2022 and Mob-Ex Awards 2022
- Manages the 2022 Public Transport Voucher redemption exercise
- Assists on the resumption of Travel Smart Journeys scheme by the Land Transport Authority to distribute peak hour traffic along the North East Line
- Land Transport Authority (LTA) announces the consolidation of EZ-Link Pte Ltd and Transit Link Pte Ltd under the ‘SimplyGo’ branding
- Supports the SimplyGo Outreach Event to promote usage of contactless bank cards for public transport commute
- Launches the ‘SimplyGoal’ campaign alongside SimplyGo Outreach Event