PAssion Silver Concession Card

How to Apply

You will receive an invitation pack to apply for the PAssion Silver Concession (PASC) Card one month before your 60th birthday.

You may apply via the following channels:

• Online: Click here or via the SimplyGo app
• Any SimplyGo Ticket Office

Please ensure that your application is received by TransitLink at least two weeks before your 60th birthday so that you can receive and start using your concession card immediately afterwards.

If your application is not received by the deadline stated in the invitation letter, a PAssion Silver Card (Non-Concession)^{^} will be issued and mailed to you instead.

^{^}The PAssion Silver Card (Non-Concession) offers the same benefits as the PASC Card, except concessionary transport fares and a longer crossing times at Green Man+ pedestrian crossings.

Documents required:

• 1 x colour, passport-sized photograph*

*The photograph must:
- Be taken within the last three months
- Have a white background
- Show the full face from the top of the head to the chin
- Have neatly combed or tied up hair

Application Fee:
Free

Processing Time:
Your PAssion Silver Concession Card will be mailed to you between two and four weeks from the date of application.

Card Activation:
Head down to any SimplyGo Ticket Office with your original NRIC and make a minimum top-up of $4 to activate the card for use on public transport.

Any person activating the card on your behalf will have to present both your original NRIC and his/her original NRIC at the Ticket Office.

Card activation must be made either by yourself or a representative to avoid card abuse.

PAssion Silver Concession card holders may only activate their cards from the actual day of their 60th birthday.

Monthly Concession Pass

In addition to concessionary fares, PASC Card holders can purchase the $58 Hybrid Monthly Concession Pass (HCP) for one month of unlimited travel on train and basic bus services.

The HCP can be purchased at any SimplyGo Ticketing Service Centre, Ticket Office, SimplyGo Kiosk, Assisted Service Kiosk or via the SimplyGo Portal and SimplyGo app.

Note:

• Concession cards have to be activated and valid before the purchase of concession passes.

• Only ONE valid concession pass can be used on an individual concession card at any one time.

• The concession pass can be activated up to seven days in advance of your intended travel start date. The validity period of the concession pass cannot overlap with that of the previously purchased concession pass, and commences from the beginning of bus/train operating hours on the activated concession pass’s start date.

• Unused concession pass or any part thereof is non-refundable.

• You will still enjoy concessionary fares with your PASC Card even if you do not purchase a concession pass.

• The concession pass cannot be used on Express and Premium Bus Services like Chinatown Direct Bus Services, Nite Owl bus services, NightRider services and City Direct Services. For more information on basic and premium bus services, please visit the SBS Transit, SMRT, Tower Transit, Go-Ahead Singapore website.

Card Validity Period

The PAssion Silver Concession (PASC) Card has a validity of seven years. Expired cards can be replaced for free.

Card Return/Refund

You can return your PAssion Silver Concession (PASC) Card at any SimplyGo Ticket Office.

For a refund of any remaining travel value in the concession card, please produce your original NRIC/passport. The card will be retained for processing.

Anyone collecting the refund on your behalf will have to present his/her own original NRIC/passport in addition to the above-mentioned items.

Note:

If you decide to apply for another PASC Card in the future, you will need to pay a replacement fee of $16.10 at the SimplyGo Ticketing Service Centre or $17.10 via self-help channels (online and SimplyGo app) or $15.10 via self-collection at SimplyGo Kiosk.

All fees listed above are non-refundable.

The above fees are subject to change.

*Applicable if concession card is mailed to you

The administrative fee covers the handling and operating costs.

FAQ

I have received the PAssion Silver Concession Card. Can I still apply for the PAssion Silver Card (Non-Concession)?

No. Eligible commuters can only hold either a PAssion Silver Concession Card or a PAssion Silver Card (Non-Concession).

I have received the PAssion Silver Card (Non-Concession). Can I still apply for the PAssion Silver Concession Card?

No. Each member can only hold either a PAssion Silver Card (Non-Concession) or a PAssion Silver Concession Card.

If you wish to convert your PAssion Silver Card (Non-Concession) to the PAssion Silver Concession Card, please apply via the following channels:

• Online: Click here or via the SimplyGo app
• Any SimplyGo Ticketing Service Centre (TSC) or Ticket Office (TO)

Documents required:

• 1 x colour, passport-sized photograph*
• Original NRIC (soft copy for online application)
• Representative’s original NRIC/passport (if someone is applying on your behalf at the TSC/TO)

*The photograph must: 

• Be taken within the last three months
• Have a white background
• Show the full face from the top of the head to the chin
• Have neatly combed or tied up hair

Card Conversion Fee

First conversion - Free

Second and subsequent conversion - $16.10/$15.10⁺

⁺Enjoy a discounted card conversion fee when you apply via our self-help channels (SimplyGo website and SimplyGo app)

 

Processing Time

SimplyGo website/SimplyGo app/SimplyGo TO: You will receive your new PAssion Silver Concession (PASC) Card between two and four weeks upon TransitLink receiving your application.

TSC: You can convert your card on the spot.

 

Existing yuu Points

Your yuu Points will be transferred to the PASC Card and you can continue earning yuu Points upon receiving the new concession card^{^}.

^{^}About five working days after receiving the new concession card.

 

What is the difference between the PAssion EZ-Link Card and the PAssion Silver Concession Card?

Below is a summary of key differences between the PAssion EZ-Link Card and the PAssion Silver Concession Card:

	PAssion EZ-Link Card	PAssion Silver Concession Card
Eligibility Criteria	No minimum age	Singapore Citizens aged 60 and above
PAssion Card Benefits	√	√
Additional Benefits for PAssion Silver Card Holders only	N.A.	√
Concessionary Travel and Green Man +	N.A.	√
Membership Fee	$10* for five years	Free

*for Senior Citizens above 60 years old

 

Please refer to the PAssion Card website for more details.

 

What is the difference between the Pioneer Generation Card/Merdeka Generation Card and the PAssion Silver Concession Card?

• Target group: The Pioneer Generation and Merdeka Generation Cards are for specific cohorts of Singapore Citizens, while the PAssion Silver Concession Card is for all Singapore Citizens above 60 years old.
• Benefits: The Pioneer Generation and Merdeka Generation Card provide mainly lifetime healthcare benefits to keep healthcare costs affordable for Pioneer and Merdeka Generation seniors. In comparison, the PAssion Silver Concession Card aims to promote healthy and active ageing. With this card, Singapore Citizens aged 60 and above can enjoy PAssion Silver membership, concessionary fares on public transport and discounts at participating merchants.

 

For more information on the Pioneer Generation and Merdeka Generation Cards, please visit www.pioneers.sg and www.merdekageneration.sg.

I am an existing PAssion Card holder. What will happen to my PAssion Card and the status of my yuu Points when I receive my PAssion Silver Concession Card / PAssion Silver Card (Non-Concession)?

You can continue to use your existing PAssion Card(s) as it can co-exist with your PAssion Silver Concession Card / PAssion Silver Card (Non-Concession). You can also continue to earn and redeem yuu Points on the respective PAssion Cards when you have created a yuu Account on yuu App and linked your card(s). Alternatively, you can use yuu App and scan your yuu ID at checkout to earn/redeem your yuu Points.

However, do note that the PAssion Silver Concession Card / PAssion Silver Card (Non-Concession) offers better benefits in comparison.

Who can I contact should I have further queries?

For PAssion Silver Concession Card matters, please contact the SimplyGo Hotline at 1800-2255 663.

For PAssion Silver Card (Non-Concession) matters, you can contact the PAssion Card Hotline at 6225 5322.

Both hotlines operate daily, except Public Holidays, from 8am to 6pm.