!
We are having a new look! As we work hard to bring you a fresh new experience under SimplyGo Pte. Ltd., some services will not be available on the TransitLink Corporate Website, SimplyGo Website and SimplyGo portal from 9 pm, 31 Aug to 3 am, 1 Sep 2024. We apologise for the inconvenience caused.
Press Release

Enhanced Concession Schemes Start 6 April 2014

More than 3,000 applications received for Adult Monthly Travel Card in first two weeks
Extended Operating Hours at all Ticketing Offices

SINGAPORE, 18 March, 2014

– As part of the 2013 Fare Review Exercise announced in January 2014, the Public Transport Council announced enhancements to the existing concession schemes, to keep public transport fares affordable for commuters (see Annex A for details of the enhanced concession schemes).

Monthly Concession Passes

  1. From 24 March 2014, concession cardholders can purchase Monthly Concession Passes (MCPs) at new prices from General Ticketing Machines (GTMS) (pictured below) located at all MRT and LRT Stations. Payment for the MCPs at the GTMs is via NETS.
  2. When purchasing the MCPs, commuters can choose to set the start date of their MCP between 6 and 13 April 2014 (both dates inclusive). However, if there is a valid MCP already on the concession card, the start date of the new MCP must be after the existing MCP expires.

 

General Ticketing Machine

  1. From 6 April 2014, concession cardholders can also purchase the MCPs at new prices from the following sales channels[1]. The new prices of the MCPs can be found in Annex A.The MCPs at their respective new prices can be purchased up to 7 days in advance. For example, a commuter who wants his/her MCP to start on 14 April 2014 may purchase it from 7 April.


Adult Monthly Travel Card (AMTC)

  1. More than 3,000 people have applied for the AMTC since applications commenced on 6 March 2014. Those who applied for the AMTC by 16 March 2014 will receive their cards before 6 April 2014. The AMTC will allow the cardholder to purchase the $120 Adult Monthly Travel Pass (ATMP) that allows unlimited rides on basic bus services and trains.
  2. Singapore Citizens and Permanent Residents can continue to apply for the AMTC on TransitLink’s (TL)’s website (www.transitlink.com.sg), or their Mobile Services App (available on App Store on iTunes and Google Play Store). Applicants will need to make a credit or debit card payment of $128 [comprising the AMTP ($120), a one-time non-refundable card cost ($5) and personalisation fee ($3)]. Applicants using either of these application modes will receive their cards within three weeks of their application.
  3.  Hardcopy application forms are also available at any of TransitLink’s 42 Ticket Offices (TOs) and six Concession Card Replacement Offices (CCROs) located at MRT stations and bus interchanges island-wide. Applicants will need to make a cash payment and provide a recent passport-sized colour photograph in their application. Those making hardcopy applications can expect to receive their card within six weeks upon submission.

Temporary Counters and Extended Operating Hours at Selected Locations

  1. Operating hours of selected TOs will be extended from 24 March 2014, to cater to an expected higher number of commuters performing card transactions. TL will monitor the situation and adjust operating hours if necessary.
  2. In addition, temporary counters will also be set up at MRT stations to facilitate cashless transactions such as activation of the AMTC, redemption of the interim financial assistance for beneficiaries of the Workfare Transport Concession Scheme and Concession Scheme for Persons with Disabilities, and redemption of the Public Transport Vouchers[2].   
  3. Please refer to Annex B on details on the locations and operating hours of TOs and temporary counters.

 

Annex A: Details of the Enhanced Concession Schemes
Annex B: Additional Temporary Counters and Extended Operating Hours at Selected Locations
Annex C: Locations of Add Value Machines Plus (AVM+s)

# # #

[1] These existing sales channels for MCPs will continue to sell them at their current prices from now till 5 April 2014.

[2] Redemption of Public Transport Vouchers and Interim Financial Assistance can be done at Ticket Offices, Concession Card Replacement Offices, Temporary Counters and AVM+s.